Tutors Unavailable Profile

I had lessons within the last billing cycle, but my tutor suddenly deleted their profile. Can I get a refund?

We are terribly sorry that your tutor is not available and not able to fulfill your expectations. 

Please do remember that Tutors also have Situations or Emergencies where they cannot fulfil their obligation.  

If you do not wish to have lessons with any other available tutors on the Prez AtoZ English platform, in this case ONLY we can make an exception and provide you with the refund. Please reach out to the Prez AtoZ English Support team specifying the circumstances to assist you accordingly.